HOW TO PAY FOR YOUR PURCHASES:
Payment on Delivery :
We will be currently delivering your purchases on a "Cash on delivery" basis. We will accept payments in EC Dollars or in U.S. Dollars ( Exch Rate @ $2.50 EC / 1.00 US).
Payments in other currencies may be accepted but need prior approval by Customer Service Department.
Please note: Orders can be made on our website using the virtual cart (preferred), or you can text us your contact information and order at the JTC Store WhatsApp number 285-8555 to arrange delivery details.
Payment with a Credit/Debit Card :
We are in the process of having this facility being set up. A notification will be sent to our members by email when this facility becomes available, with announcements on our web site home page and JTC Store Facebook page.
DELIVERY POLICY , PICKUP , HANDLING CHARGE:
Standard Delivery :
Our Customer Service Dept. will deliver all your purchases at a given location and an agreed time frame according to our delivery schedules between 3 - 5 business days at a charge of $15.00 per delivery, but for any purchase of $250.00 or more, will be free of any delivery charges.
Expedited Delivery :
Our Customer Service Dept. will deliver your purchase within 1 - 2 business days at an additional express delivery charge of $25.00. Puchases above $500.00 will be free of any delivery charges.
Pickup Policy :
You can opt for a pickup of your purchases at the check out and select either of the following pick up points at no charge :
Castries : BEST BUY - BRIDGE STREET,
Vieux Fort :BEST BUY - NEW DOCK ROAD.
Please wait for a notification from the Customer Service before making a Pick Up. Normally your package should be ready for pick in three working days. Pick up time is 9:30 am to 4:30 pm.
A standard Handling Charge of $5.00 will be applied to all Purchases irrespective of delivery or pickup option.