jtcstore
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EXCHANGE POLICY :
Damaged  packages or product . . .
We will replace any items delivered to you, free of charge, which are torn or exposed, provided this is brought to the attention of the delivery staff at time of delivery.
Product not as per specs . . .
Once, we have been informed within 7 days of purchase, we will replace or give a store credit, valid for 90 days, for items which do not meet the specifications provided by the manufacturer/producer as per their web sites. These items must be returned unused and in original packaging to be eligible for a store credit note / coupon.
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